Introducing Payments for Android
Managing your money on the move is
now even easier
We've listened to what you told us. That's why we have developed a custom mobile banking app for Android.
Statements
See your latest transactions for all your accounts that you manage using online banking including:
- Current accounts
- Savings accounts
- Credit cards
- Loans
- Mortgages
Expand them to view detail and search transactions from up to seven years ago on some accounts.
Payments
Pay your friends, family, credit card or utility bills - just set up and make your first payment to each new payee in Online Banking beforehand.
Transfers
Move money between your accounts. Transfers are processed immediately and your balances are updated.
Pay your contacts
Pay your contacts enables you to pay someone using just their UK mobile number. You don’t have to know their account details.
You can use this service to
- Pay someone with a NatWest/RBS mobile app. Payee will be notified by SMS and funds will reach the payee’s account instantly. Sum of all such payments to NatWest/RBS app users in a day cannot exceed £250.
- Pay someone who does not have a NatWest/RBS mobile app but has a valid UK Visa debit, credit or prepaid card. You will have to inform your contact separately about the exact amount. This will be a secret between you and your contact. We’ll send your contact a text message notifying them of the payment but not the amount. The text message will have a link to a Visa payment collection site. On this collection site your contact will have to enter the exact amount and their Visa card number. Your contact has 7 days to collect a payment from the day they receive the notification. Funds will reach the payee's account in the next business day after they have provided their details on the Visa collection site. We’ll notify you by text message when they’ve collected the payment and your balance has been debited. Sum of all your payments to non NatWest/RBS app users cannot exceed £250. ‘Pay your contacts’ limits are independent of daily withdrawal and Get Cash limits.
See our page on common questions on making payments for more information.
Near me
Search your current location or input an address to locate:
- NatWest cash machines
- NatWest branches
Mobile top-ups
- Top up your family’s pay-as-you-go mobiles
- Add up to five different mobile phones
- Works with all the major UK mobile networks, you will not be able to top up phones on the 3 network
Top up payments will be taken from the account linked to your debit card used during registration.
Costs and charges for mobile banking
NatWest will not charge you for any mobile banking services, however, your mobile network provider may charge depending on your tariff.
Data charges for mobile banking application
Most mobile network operators don't charge for downloading and using the application in the UK. Orange, Virgin Mobile and Vodafone currently charge however this will depend on your tariff.
Additional overseas network charges may apply for all networks. Please check with your network provider.
Eligibility
To use our Android app you need to
- Be a NatWest customer who is registered for Online Banking. Visit our Online Banking pages to register
- Have a NatWest personal account with a debit card
- Be over age 11 and have a mainland UK mobile number starting 07
Mobile banking is compatible for Android OS 2.1 or above.
If you have mobile banking on another device and have registered using the same mobile number you will lose service on that device.
Please re-register using a different phone number to avoid losing service of the application.
Standard data download charges may apply.
Pay your contacts
This service is available for customers in England and Wales.
To register
Registering your NatWest Android app is easy and only takes a few minutes:
- Download the new app from the Android Market
- Enter your mobile number and follow instructions on the app to verify your handset
- Accept the Terms and Conditions
- Provide some personal information — including your online banking log in details, debit card number, card security number and postcode
For security reasons we recommend that you only download mobile apps from official app stores such as the Android Market. Mobile banking for Android is only availble on Android Market. For more information visit our security page.
Once you register we'll verify your details and you should be able to start using your new app within 24 hours.
If you have mobile banking on another device and have registered using the same mobile number you will lose service on that device.
Please re-register using a different phone number to avoid losing service of the application.
How to cancel the service
You can cancel the service at any time by deleting the application from your device.
Mobile banking for Android
This links to Google Play. Mobile Banking for Android is only available here.
Who can use Mobile Banking?
To use mobile banking you have:
- be aged 11 or over
- be a NatWest personal current account customer with a debit card
- be registered for Online Banking
- have a mainland UK mobile number starting 07