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NatWest Telephone Banking is a quick and easy way to access and manage your accounts over the phone. Access to NatWest Telephone Banking is available any time, day or night. Plus, all NatWest Telephone Banking customers can use their Customer Number to access NatWest Online Banking.
To access NatWest Telephone Banking call 08457 888 444 (Minicom 0800 404 6161).
NatWest Telephone Banking is now even faster and just as simple. Next time you call us on please listen carefully as the menu has changed. If you require assistance with this change, please refer to our quick reference guide.
By using your telephone keypad you can access a range of helpful automated services, such as -
Balance and Account Transactions
Faster access to hear your balances and recent transactions.
Transfers and Payments
One stop shop for making and managing payments to registered third parties, transfer funds between your linked NatWest accounts and making payments on your NatWest credit card.
Statements and Cheque and Pay-In Books
Order a statement or cheque and pay-in book without visiting your local NatWest branch. Items will be sent to your registered mailing address.
Plus, NatWest Telephone Banking provides you with access to one of our Customer Advisors located in our UK-based centres.
To access these services and many more simply call 08457 888 444 (Minicom 0800 404 6161). Please have your Customer Number and NatWest Telephone Banking PIN to hand.
We’ve recently made changes to NatWest Telephone Banking based on feedback from our customers. Our service is now even faster and just as simple.
Here’s a quick reference guide to our new NatWest Telephone Banking service.
For NatWest Telephone Banking call 08457 888 444 (Minicom 0800 404 6161) then –
| Press 1 | Press 2 | Press 3 |
| Automated self service option for balances, transactions, payments and general banking enquiries. Then, Press 1 for Balance & Account Transactions Then follow the prompts to
Then follow the prompts to
Then follow the prompts to
| To talk to a UK-based Customers Advisor about –
| To talk to a UK-based Customer Advisor about –
|
NatWest Telephone Banking is free to use, you simply pay the cost of a phone call.
To register call 0800 88 11 77 (Minicom 0800 404 6161).
Telephone banking is available to NatWest personal customers aged 11 or over with a current or savings account. System updates may mean that the services are unavailable for short periods in the early hours of the morning.
To register for telephone banking:
If you are already a telephone banking customer:
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