Service options
Want to change the account you repay your loan from?
We realise that your salary may be paid to a different account with us than when you started your loan and if it would help you we can change your loan repayments to come from this account.
Want to make overpayments?
Overpayments can reduce the total amount of interest you pay.
- For fixed rate personal loans opened before 14 November 2010: Some loans allow you to make overpayments without penalty.
- For fixed rate personal loans opened after 14 November 2010: Some loans allow you to make an overpayment and a charge may apply. Please refer to your loan agreement for details.
For some types of loan, a change of repayment date can slightly decrease or increase your monthly payments (as your loan term is shortened or lengthened).
Existing Professional Trainee Loan customer?
If you are an existing Professional Trainee Loan customer and wish to make changes to your loan (for example, apply for increased facilities), call 0845 30 50 400 or if you are registered for Actionline call 08457 888 444.
Typetalk users call 0800 917 0526. Calls may be recorded.
Get in touch
Call us on
0800 200 400
Minicom
0800 404 6161
Monday to Friday 8am-8pm
Saturday 9am-6pm
(excluding public holidays)
Calls may be recorded