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Manage My Loan

How to make changes or resolve problems with your loan

If you can't find your answer above or need to contact us, ask a question of your own

Graduate loans

For all enquiries about your graduate loan, please call:
0845 30 50 600 or if you are registered for telephone banking call 08457 888 444.
Minicom 0800 917 052. Calls may be recorded. Lines open 8am-8pm Monday to Friday and 9am-4pm Saturday.

Student and Professional Trainee Loans

To borrow more on your Student or Professional loan, please visit our Student and professional Trainee Loans page.

For all other enquiries about your student/trainee loan, please contact us:
0845 30 50 600 or if you are registered for telephone banking call 08457 888 444.
Customers with hearing and speech impairments can contact us by minicom number 0800 917 052. Calls may be recorded. Lines open 8am-8pm Monday to Friday and 9am-4pm Saturday.