Safe internet shopping
Working to protect you and your card
Your NatWest Credit Card is designed to help keep you safe.
Online shopping with NatWest Secure
NatWest Secure helps to keep your card safe online. It asks you to choose a special password to confirm payments when you shop online. The service doesn’t cost a penny, and it helps to make sure only genuine cardholders can spend online.
Using your NatWest Secure password when you shop
When you shop and pay at online shops, many will ask you to enter random characters from your password. It’s as simple as that.
Our internet guarantee
It’s a horrible feeling - you discover a transaction has been carried out on the internet without your knowledge or consent. But there’s no need to worry - if you've registered with NatWest Secure, we guarantee not to hold you liable for the fraudulent transaction.
Can I register more than one card?
Yes, you can register any NatWest, MINT or Royal Bank of Scotland credit or debit card for NatWest Secure. All the cards will need to be in your own name.
Register your card for NatWest Secure now
It’s a good idea to register today. If not, some retailers may ask you to register your card while you complete a purchase.
Manage your NatWest Secure account
Be Card Smart Online
APACS, the UK Payments Association, recommend you follow this simple advice when shopping online:
- Keep your PC protected – you should use the latest browser and up to date anti-virus software
- Look for the padlock – a padlock symbol displayed in your browser window means your information will be handled securely
- Register your cards with Verified by Visa or MasterCard SecureCode
- Always log out after shopping online and remember to save the purchase confirmation email
For more information on safe online shopping, visit the Be Card Smart Online website.
Apply now
Call us on
0800 096 0220
Minicom
0800 028 5304
Lines are open: Mon to Fri 8am-8pm, Sat 9am-6pm
(excl. public holidays).
Calls may be recorded