Travel money

As an Advantage Gold customer, you’ll enjoy a preferential exchange rate on our Travel Money when you use our travel money service.

That’s on top of all the benefits other NatWest customers enjoy, including:

• No commission charges – helping your holiday money to go further
• Complimentary delivery – direct to your home or any NatWest branch

To qualify for preferential rates on Travel Money, order via Advantage Travel Service on 0845 300 3695. The minimum order is £100.

• Call the Advantage Travel Service on 0845 300 3695. Minicom users call 0800 917 0526.

• Can I choose where my travel money is delivered?
• How long will it take to arrive?
• Can I order travel money from my local branch?
• Can I buy foreign currency over the counter at my branch?

Q. Can I choose where my travel money is delivered?

A. Your travel money can be delivered to the UK registered payment card addresses only. If you prefer, you can collect the money at any NatWest branch. Simply let us know when you place your order.

Q. How long will it take to arrive?

A. If you place your order before 2pm, it will be delivered to your home address by 1pm the next working day. If you’re collecting the money from a NatWest branch it will be available after 1pm.

Q. Can I order travel money from my local branch?

A. Yes, but you will not enjoy the same preferential exchange rates offered by the Advantage Travel Service.

Q. Can I buy foreign currency over the counter at my branch?

A. Yes, some branches offer an on demand service, where you can get instant access to pre-packed bundles of euros and US dollars.

However, you will not enjoy the same preferential exchange rates offered by the Advantage Travel Service.