Green Flag car breakdown cover

Save up to £69

How we worked out your potential savings

As an Advantage Gold customer, you can relax in the knowledge that if your car breaks down, help is just a phone call away. And you’re in good hands – Green Flag has won the Your Money award for best breakdown cover provider from 2004-2009.

Want to apply for Green Flag car breakdown cover?

Great news, you’re automatically covered so you don't need to call us to register for this benefit.

Overview
How to make a claim
Common questions

Award-winning cover you can count on

Roadside assistance – anywhere in the UK
Home-Call – help when your car won’t start
Recovery service – if Green Flag can’t get your car going, they’ll take you up to 10 miles to a destination of your choice or a suitable repairer
All your cars protected – as long as the car is registered in your name at your home address, it’s covered
Discounted upgrade option – if you’re going abroad or want to add more cover, you get it for less
European cover – add this for £67 a year

Main exclusions

Costs at the garage or repairer – if Green Flag cannot fix your vehicle at the roadside you will be liable for the costs of repair
Additional mileage - if your car cannot be fixed at the roadside and you require recovery over 10 miles

Need European cover or extra protection?

You can pay to upgrade your Green Flag cover – for example, a year of European cover is £67. To find out more, call Green Flag on 0845 246 4297.

Lines are open 8am-8pm Monday to Friday, 9am-5pm Saturdays and 10am-5pm Sundays.

Simply call Green Flag on 0800 068 5910 if your car breaks down or you need emergency assistance. Calls may be recorded.

Lines are open 24 hours a day, seven days a week.

Is it the car that’s covered? Or me?
If we have a joint bank account, are two cars covered?
Which car is covered? I haven’t provided a vehicle registration number.
Do I have to register my car with Green Flag?
Can I upgrade my cover?
Can I arrange short term European cover?
Will I receive any documents from Green Flag?
What is my membership number?
What details do I have to provide if my car breaks down?
Will Green Flag ask me for my bank details such as account number and sort code number?
Do I have to show any identification to the mechanic who comes to assist me?
How many callouts can I make?
How long will it take for Green Flag to attend my breakdown?
My family and friend sometimes drive my vehicle. What do they do if the car breaks down?

Q. Is it the car that’s covered? Or me?

A. The cover is for all vehicles registered in your name at your address.

Q. If we have a joint bank account, are two cars covered?

A. Yes. You’re both covered – for any car registered to you at the address we hold for your account.

Q. Which car is covered? I haven’t provided a vehicle registration number.

A. As long as the car is registered to an account holder at the account address, you’re covered.

Q. Do I have to register my car with Green Flag?

A. No.

Q. Can I upgrade my cover?

A. Yes, call Green Flag on 0845 246 4297 for more information.

Q. Can I arrange short-term European cover?

A. Yes, call us on 0800 400 638 for more information.

Q. Will I receive any documents from Green Flag?

A. No. All the information you need is provided in the booklet we send you.

Q. What is my membership number?

A. You don’t need a membership number. When you call for assistance, Green Flag will know you have an Advantage Gold account.

Q. What details do I have to provide if my car breaks down?

A. You’ll be asked for your name and address, the vehicle details, the fault with the vehicle and your location.

Q. Will Green Flag ask me for my bank details such as account number and sort code?

A. No.

Q. Do I have to show any identification to the mechanic who comes to assist me?

A. No.

Q. How many callouts can I make?

A. Usually, there’s no limit.

However, if Green Flag arranges for temporary roadside repairs, you must carry out any permanent repairs that may be necessary as soon as possible. If you do not, and the same problem happens again, Green Flag may refuse service.

Green Flag may also refuse service if a customer has an unreasonably large number of callouts in a year.

Q. How long will it take for Green Flag to attend my breakdown?

A. Green Flag guarantees to attend your breakdown within an hour. And the average Green Flag callout time is less than 40 minutes.

If Green Flag keeps you waiting longer than an hour, you can claim £10 cashback by writing to Green Flag or completing a service questionnaire.

Q. My family and friends sometimes drive my vehicle. What do they do if the car breaks down?

A. The vehicle is covered for any driver. Anyone driving the car can ring for assistance by calling Green Flag on 0800 068 5910. They will be asked to provide the name and address of the customer with the Advantage Gold account.