Your Advantage Gold membership protects you and your family through a range of inclusive services and discounts that cover everything from your mobile phone to your home.
Take advantage of Mobile Phone Insurance worth up to £144. It covers loss, theft, accidental damage, water and liquid damage, electrical and mechanical failure and unauthorised calls. We'll even send you a brand new phone (including SIM card) in the event of loss, theft or if the phone cannot be repaired up to the maximum original retail value of £500 including VAT. If you have a joint account you can also obtain cover for your family member. Cover also includes PDA’s.
To make a claim call Advantage Membership Services on 0845 300 3695
Please note: cover will commence 21 days after you register your details
Important Information: Your mobile phone insurance supplier has changed. Find out more
Our Identity Theft Protection gives you protection against ID fraud, including access to:
You must register for the Identity Theft Protection service, call 0845 300 3695 to register.
Background on Identity Theft
Find out more about your identity theft benefits
Registration page
Find out more about how to get 10% off your first year_s NatWest car insurance
Get a quote here using the promotional code NWADV
Whether you break down at home or on the roadside, your car (and all cars owned by you and registered at your address) are automatically covered for roadside assistance. This service includes:
How do I take advantage?
For Motoring Assistance call 0800 068 5910.
Exclusions apply. For further information please see the Advantage Gold Insurance Policy (PDF, 267KB)
As an Advantage Gold member you can benefit from an additional 10% discount off your first year_s Home Insurance premium, in addition to any discounts given to non Advantage Gold customers.
For a home insurance quote please call 0800 051 0348. Please quote ref: ADGUIDE
Find out more about home insurance
Buy up to 6 household appliances per year and we'll give you a year's extra breakdown warranty absolutely free (on top of the standard 12 or 24 months manufacturer's warranty). We cover appliances costing between £75 and £2,000 in value and can even extend the warranty further at a special price. For further details or to make a claim, call: 0870 60 80 890.
One benefit we hope you'll never need is accidental death cover which pays out £15,000 to your family should the worse happen. You will be covered if you are over 70 with a 50% reduction in benefit.
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For useful numbers and an explanation of how potential savings are calculated
Find out about which benefits are available to you outside of the UK
For Advantage Gold banking queries
For other benefit queries
Lines are open Mon - Fri 8 am - 6 pm, Sat 9 am - 5 pm (excluding
public holidays).
Minicom 0870 523 0670. Calls may be recorded
Mobile Phone Insurance
This product is arranged by Lifestyle Services Group Limited (LSG). LSG are an agent of NatWest and will administer your Mobile Phone Insurance. They will hold your bank account number and sortcode to verify you are a NatWest Advantage Gold customer and also give you a unique reference for your Mobile Phone Insurance Policy. Please note, without this information LSG are unable to administer your policy. If you have any concerns, please call NatWest Customer Relations on 0800 015 4212.
Identity theft protection
The Advantage Gold members priority line is open Mon - Fri 8 am - 8 pm, weekends
9 am - 5 pm (excluding public holidays).
* Lines open Mon - Fri 8am - 10pm, weekends 9am - 6pm (excluding public holidays)