Tailor-made solutions for your business

Because our relationship managers have a clear knowledge and understanding of your business they can offer you tailored and personalised financial solutions.

We put the necessary structures in place to provide the right solution for each individual transaction. No deal is too large or small, too simple or complex - we offer an innovative financial solution for every aspect of your business.

When you call us for assistance we know immediately where and how we can help you. For example, we know that you may need funding for premises for staff accommodation or for the long-term up-keep of your hotel.

The importance of local service

We recognise the importance of local knowledge. We are committed to providing you with specialist relationship managers who understand local markets and the Hotel and Leisure sector.

We offer local knowledge at a local level - and that's real knowledge, not just training. We have teams of experienced relationship managers around the UK who track developments in the hotel and leisure industry and speak the language of your business. All our managers have excellent relationships in the local marketplace and have access to critical sector analysis and economic forecasts. Your local relationship manager will have all the necessary insight and expertise to offer quick, but well- informed solutions for all your financing needs.

Backed by a larger regional team

Our local relationship managers are supported by larger teams of regional specialists dedicated to developing an even greater sector understanding and knowledge base.

Working in partnership with your relationship manager, they help to deliver an impressive range of financial products developed specifically for your business. This larger network ensures that our customers benefit from a local, personalised Service, combined with the size, strength and wide-ranging capability of one of the UK's leading banks. The regional teams are empowered to make decisions while being supported by the strength and depth of the entire Royal Bank of Scotland Group.

A depth of sector experience

At NatWest we understand the sector that you operate in so we can offer you the right solutions, with the support of local contacts. We believe that to be able to truly provide our customers with the right advice, we have to walk in their shoes.

We have access to specialist analysis of your sector from our resources. Our specialist team is in constant contact with other professionals in the sector, so we know what issues you're facing. Sector specialisation allows our customers benefit from timely, well-informed guidance and the fast decisions that they deserve and need.

Our relationship managers look after fewer customers so that we have more time to understand their needs.

We know the issues that you face, such as how to retain quality staff and protect them in the workplace or anticipating the impact of the proposed anti-smoking legislation. We know that you constantly have to assess the impact of these changes, so we're always in the best position to advise you.

Our team of experienced Relationship Managers has real knowledge from the field - not just trade qualifications.

We are professionals in our field and experts in yours. We pride ourselves on being customer driven and offering innovative and flexible solutions.