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Contact us

If you are an existing customer and your enquiry is account specific, you will need to contact your branch.

Branch Locator

Our Branch Locator will help you find address information for our branches, together with telephone numbers and local services.

Useful telephone numbers


Banking ServicesNational NumbersOverseas Numbers
General Product
Information
0800 200 400+44 121 695 9238
Card Loss Centre0870 6000459+44 1268 500 813
Mortgages Direct0800 096 9527+44 121 635 1060
Lifetime Mortgage for the over 60s0845 877 6000
Extra Borrowing for
Home Owners
0800 81 88 18+44 121 635 1060
Home Mover Services0800 096 9527+44 121 635 1060
Life Assurance0117 940 3020+44 117 940 3020
NatWest Credit Card
and Student Credit Card
0870 333 9091+44 870 333 9091
NatWest Gold Credit Card0870 333 1993+44 870 333 1993
NatWest Platinum Card,
Advantage Premier Card
and Chargecard
0870 909 3715+44 870 909 3715
Online Banking HelpdeskAsk a Question
Stockbrokers0808 208 4400+44 113 346 2425
Actionline Telephone Banking Service08457 888 444+44 8705 888 444
Businessline Telephone Banking Service08457 11 44 77+44 8705 11 44 77
Insurance ServicesNational NumbersOverseas Numbers
Business Insurance
Service
0800 051 0562+44 117 926 3366
Car Breakdown
Insurance
0800 00 01 11+44 1274 658 074
Car Insurance0800 051 54 05+44 117 926 3731
Home Insurance0800 051 54 50+44 117 926 3709
Travel Insurance0800 051 5401+44 1252 740 452

Calls may be recorded. The maximum call charge from a BT landline is 8p plus 8p per minute. Calls from other networks may vary. We also accept Typetalk calls.

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