Card Reader demo

What is it?

• It's an extra level of security that protects you against fraud
• It's easy to use, and we'll give you clear instructions when you need to use the Card-Reader

When do I use it?

• You only need the Card-Reader for some banking transactions, like setting up a new payee or standing order
• We will not ask you to use it to login to online banking

What else do I need?

• You'll need your NatWest debit card
• You'll also need your PIN number - the one you use for making purchases and making withdrawals
• No debit card with your account? We'll send you a digital banking card with a separate PIN number to use with your Card-Reader

How to add a new payee

• When you add a new payee, we'll ask you to use your Card-Reader
• On your computer screen, select the card you want to use
• Insert this card in the Card-Reader
• Then press 'respond' on the Card-Reader

How to add a new payee

• The Card-Reader will ask for your PIN
• Enter your PIN and press 'OK'
• On your computer screen, you'll see an eight digit number
• Enter this on your Card-Reader and press 'OK'
• Your Card-Reader will show a unique code
• Enter this code on your computer and click 'Confirm'

New payee added

• You've successfully added a new payee
• You can now send payments to this payee

Order a Card-Reader