Bankline security
Bankline uses proven, industry standard security, including multi-level passwords, PINs and user ID protection so your business can manage everyday banking over the internet - safely and securely. Never disclose your full Personal Identification Number (PIN) or password to anyone, even if prompted to do so. We would never ask you to do this.
Log on security
When you log on to Bankline, details are encrypted to keep your details safe.
Keeping your information secure
Bankline security protects the connection between our secure server and your browser. We also implement other controls to monitor and defend against attacks.
Audit logs
If you need to investigate, your administrator can request the audit log.
Restrict access
Only your business' designated users can access Bankline.
When you start using the service, we'll give your organisation a unique ID code (the ‘Customer ID') and other security information.
Security and payments
It's a very good idea to split the payment process. To make payments or some inter-account transfers you'll need authorisation via another layer of very powerful security.
Audit how people use Bankline
Bankline lets you control who uses the service and what they can do. You can limit the functions each user can perform, involving restrictions on individual account access.
Get in touch
Call the Bankline Helpdesk on
0845 300 4108
Typetalk
18001 0845 300 4108
Lines are open: Mon-Fri 8am-6pm (excl. public holidays).
Max call charge from a BT landline is 8p plus up to 2p per minute. Business rates and calls from other networks may vary. Calls may be recorded.