Important info

Only balance information for accounts held with the RBS Group is available in ‘real time’ within the Bankline service.

This means that items are shown as they are received and processed during the day. It is important to note, however, that items are subject to verification and possible reversal or adjustment.

While this provides an indication of the balance which can be paid away from the Bank, please note that items can still be returned unpaid and this balance does not guarantee that finality has been achieved on these items.

For example, funds may show as cleared for interest and available funds purposes, however, you should continue to allow at least four working days before you use the money from a cheque paid in.

In some cases cheques may still come back unpaid after this time.