Forms and guides

You'll find everything you need to set up and manage your onecard programme here.

Applying for a onecard?

If you are completing a onecard application and you're a Limited Company, Limited Liability Partnership, other incorporated body or a partnership of four or more partners, please read and print a copy of the onecard terms.

Other important information

1.How we use your personal information and how we’re regulated

2.Card OnLine terms and conditions (PDF, 86KB)

3.onecard insurance policies (PDF, 316KB)

Additional forms

1. Need to add multiple cardholders? Please complete this form (XLS, 46KB)

2. Want to add an additional cardholder? Please complete this form (PDF, 135KB)

3. Want to make changes to your onecard programme – for example, change or add a contact or upgrade a cardholder from standard to Gold? Complete this form (PDF, 36KB) and send it to onecard customer services

4. Want to block spending in merchant category groups for individual cardholders, or to add diversion billing to your onecard programme. Use this form (PDF, 137KB)

5. Want to pay your monthly statement direct from your business bank account or a cardholder's personal bank account (individually billed programmes)? Complete a direct debit mandate (PDF, 193KB)

6. Want to make a Corporate Liability Waiver claim? Use this form (PDF, 76KB)

7. Want a travel insurance or travel accident insurance claim form? Please contact the Insurance Claims Helpline on: 0845 841 0058 (UK only, Mon to Fri, 9am-5pm) Tel: +44 (0) 141 285 2999 (from outside the UK)

8. Want to apply for Priority Pass? Use this form (PDF, 51KB) and fax to Priority Pass

Useful information

1. The onecard Company Administrators' Guide (PDF, 561KB) and Administrator Information Pack (PDF, 273KB) helps you get the most from your onecard programme and manage your programme day-to-day.

2. The Cardholder's Guide shows your cardholders how to get the most from their onecard. Download the cardholders guide (PDF, 780KB)

3. Want to know more about your onecard insurance policies? You'll find everything you need here (PDF, 316KB)

4. Information on Making Payments to your card(s)

You may need Adobe Reader to view some of these documents. Get Adobe Reader. Visit access.adobe.com.