Expert hotlines

Get help from our panel of experts

The NatWest Business Hotline and NatWest Start-up Hotline are two distinctive services for NatWest business and commercial banking customers. Each service provides you with direct access to a team of experienced banking professionals, dedicated to helping your business in challenging times. Our hotline experts have a wealth of experience working with all sorts of businesses during differing market conditions and can provide your business with the extra support you need today.

A greater level of support

Our hotlines do not replace any support we currently provide – it’s an additional service. You’ll still have the support of your relationship manager. We’ve simply enhanced the range and availability of support available to you.

The team can help you with a broad range of general banking issues. However, their real expertise lies in helping businesses deal with difficult trading conditions and we believe that’s where you’ll find them to be of greatest help.

Start-up Hotline

Support you need when you’re just starting out in business.

Business Hotline

Dedicated banking support for established businesses.



Business Hotline

Call us

Call the Start-up Hotline on
0800 656 9635

Call the Business Hotline on
0800 158 5977

Typetalk number
18001 0800 0732 256


Lines are open: Mon to Fri 8am-6pm (excl. public holidays).
Calls may be recorded