Direct Business Banking

If you're in business for yourself, you'll know how challenging life can be. Coping with the everyday aspects of running a business and satisfying customers often leaves little time to manage your business banking.

Direct Business Banking is a different way of banking. It's designed for businesses that like more flexibility in the way they bank, and don't want to be tied to bank branch opening hours.

Direct Business Banking isn't just about carrying out banking transactions. You can also get advice and support from the Direct Business Banking team who know you and your account from 8am until 7pm, Monday to Friday.

Direct Business Banking lets you bank in a number of ways:

• Online - using online banking, Bankline Lite or Bankline, all available round the clock
• On the phone - with 24 hour telephone banking, mobile banking and access to your dedicated Direct Business Banking team
• On your mobile- you can get up to the minute balances, alerts and view recent transactions
• In a branch- you can still use a branch if you need to

Direct Business Banking can be used by any business although it's been designed specifically for businesses that feel they don't need a face-to-face, branch based, relationship manager.

This could be because:

• You prefer to carry out most of your banking transactions online and over the phone
• You only make a low number of branch transactions and already receive and make payments electronically
• Getting to a bank branch during a normal working day isn't easy due to other pressures
• You want to save time and money and have more control over when you carry out your business banking
• You value the support and advice your bank can provide but are happy to discuss your banking needs over the phone with your dedicated team

You can still use any NatWest branch whenever you need, for example to pay in a cheque or withdraw cash.

Direct Business Banking doesn't mean you're on your own - you'll still have the support of a team of business banking advisers who know you and your account.

The support you need
Direct Business Banking customers can carry out most of their regular banking transactions online and using the telephone banking service. However, there will be times when you need extra support - perhaps to get some advice on products or services or when you're thinking about developing your business.

With Direct Business Banking you can call the business banking team between 8am and 7pm, Monday to Friday. So it's easy to get in touch with your dedicated team who know about our products, and are familiar with your account.

Wide ranging support
As a NatWest Direct Business Banking customer you'll still enjoy access to the wide range of other benefits, services and products we offer including:

Two years' fee-free banking - for businesses established for less than 12 months.

• Two years' fee-free banking

An extensive product range - including current accounts, savings, business borrowing and much more.

• Business banking products

The NatWest Business School - packed with useful resources to help you set up, manage and grow your business.

• NatWest Business School

• Support when you need it – our Direct Business Banking business advisers are only a phone call or email away, and you can still use any NatWest branch if you need to
• Convenient and secure – you can bank by phone and online from the comfort of your own office
• Cost savings – when you choose one of our low tariff accounts developed especially for direct customers
• Longer opening hours – the Direct Business Banking team are available from 8am until 7pm, Monday to Friday. Outside these hours you can still use our online and telephone banking services
• Same wide product choice – there are no restrictions on the types of account you can have

Remember, with Direct Business Banking you can still use a bank branch whenever you need to – for example to pay in or withdraw cash.

Direct Business Banking customers can access the wide range of products and services offered by NatWest including:

Two years' fee-free banking
for businesses established for less than 12 months.

Business Plus Current Account
An interest paying current account designed for customers who prefer to bank online and by phone with all automated transactions free.

Business Current Account
No monthly account management fees for Direct Business Banking customers – ideal for businesses of any size that need a full range of banking services.

Direct Reserve
A business savings account offering instant access and tiered interest rates.

Business loans
Our business loans give your business the spending power it needs.

Business insurance
No matter what type of business you run, challenge us to beat your existing insurer’s premium.

Accepting payments by card
Let your customers pay you using their credit or debit card, online or face-to-face.

Business cards
NatWest credit and charge cards make it easy for you to make payments.