Existing card customers
Want more from your Business Credit Card? Here you'll find everything your need to make your cards work harder.
Use this list to get even more from your Business Credit Cards.
| Additional cards | Need another card? Download & complete the additional card(s) form (PDF, 288KB). |
| Upgrade to Premium | If you're a MasterCard Business Card cardholder you could also benefit from Premium Business Travel Insurance, breakdown cover and virus protection, for only £79 per card per year. Download and complete the premium upgrade form (PDF, 23KB). |
Online tracking
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| Security & protection | Find out how we keep you and your business safe. |
| Contact numbers | Want to talk to us? Use these numbers. |
| Understanding your monthly statement | This handy guide shows you everything you need to know about your monthly statement. |
| Exclusive discounts | Your Business Credit Card gives you exclusive discounts. MasterCard Business cardholder discounts Visa Business cardholders discounts |
| Insurance policies | You'll find everything your need to know about our travel accident insurance and employees misuse insurance policies here. Business Card (MasterCard) insurance booklet (PDF, 552KB) Business Credit Card (Visa) insurance booklet (PDF, 264KB) |
| Optional insurance | Want to know more about commercial card protection? Find out more. |
| Upgrade to Premium with a Business Premium Card | MasterCard Business Card cardholders. In addition to the benefits you already enjoy with your existing Business Card we can offer the following exclusive features worth up to £145. Roadside assistance with Green flag. Includes: rapid breakdown assistance; local vehicle recovery; free home rescue; no callout charges. Worldwide Business Travel cover. Includes: Emergency medical expenses up to £10,000,000; up to £2,000,000 in personal liability cover, up to £5,000 if a trip is cancelled or altered; travel accident insurance (accidental death or total permanent disablement) cover up to £100,000. Discounted UK airport parking and lounges. Includes: Discounted parking at 22 UK airports; meet & greet service; airport lounges at 18 UK airports Download and complete the premium upgrade form (PDF, 23KB). |
Want to talk to us? These are the numbers to call.
| Service | National number | International number | Minicom |
|---|---|---|---|
| Cards Customer Service – Business Card | 0870 909 3701 | +44 870 909 3701 | 1800 201 733 |
| Cards Customer Service – Business Card (Visa) | 0845 301 6263 | +44 845 301 6263 | 1800 201 733 |
| Cards Customer Service – BusinessOne | 0845 300 8459 | +44 845 300 8459 | 1800 201 733 |
| Lost and Stolen | 0870 600 0459 | +44 1268 500 813 | 0870 154 1192 |
| ID Theft helpline | 0844 848 1504 | +44 844 848 1504 | n/a |
| Card Protection | 0844 848 5287 (Mon to Thu 9am-8pm, Fri 9am-7pm, Sat 9am-2pm) | +844 848 1504 | n/a |
* For 084/087 numbers, max call charge from a BT landline is 10.4p plus up to 7.6p per minute. Business rates and calls from other networks may vary. Calls may be recorded.
Keep track of your Business Card programme with detailed monthly statements. These handy guides show you everything you need to know about your statements.
Example statement (PDF, 193KB)
MasterCard Business Credit Card Statement Summary Box (PDF, 165KB)
Visa Business Credit Card Statement Summary Box (PDF, 165KB)
You may need Adobe Reader to view some of these documents. Get Adobe Reader. Visit access.adobe.com.
Optional insurance
Commercial card protection
Commercial Card Protection from CPP gives you 24-hour, worldwide assistance if your business cards are lost or stolen.
Key benefits include:
- Cancel and reorder your lost or stolen cards with one freephone call
- Up to £20,000 to cover unauthorised transactions on lost and stolen cards which your card issuer holds you liable for (just call CPP within 24 hours of discovering your cards are missing)
- Emergency cash, hotel bill advance and replacement travel ticket advance (advances subject to status and repayable within 28 days)
- Passport and driving licence assistance
Terms and conditions apply. Subject to additional fees.
Apply now by calling 0844 848 1517 (quote CC102) (Mon to Thu 9am-8pm, Fri 9am-7pm, Sat 9am-2pm).
* For 084/087 numbers, max call charge from a BT landline is 10.4p plus up to 7.6p per minute. Business rates and calls from other networks may vary. Calls may be recorded.
Apply now
Call us on
0845 301 6263
Minicom
1800 201 733
Monday to Friday 8am-6pm and Saturday 9am-1pm. Calls may be recorded