Charge Card – Existing customers
Here you'll find everything you need to make your cards work harder. Plus information on upgrading to BusinessOne Premium.
Use this list to get even more from your BusinessOne card or upgrade to BusinessOne Premium:
| Additional cards | Need another card? Download & complete the additional card(s) form (PDF, 288KB). |
| Upgrade to BusinessOne Premium | Want to upgrade to BusinessOne Premium and enjoy even more business benefits for only £79 per card per year? Download and complete the premium upgrade form (PDF, 23KB). Compare the benefits. |
Online tracking
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| Security & protection | What we do to keep you and your business safe. |
| Contact numbers | Want to talk to us? Use these numbers. |
| Understanding your monthly statement | This handy guide shows you everything you need to know about your monthly statement. |
| Exclusive discounts | Your BusinessOne Charge Card gives you exclusive discounts e.g. car hire, breakdown cover and airport parking. |
| Insurance policies | You'll find everything you need to know about our travel accident insurance, travel insurance and employee misuse insurance policies here (PDF, 552KB). |
| Optional insurance | Want to know more about commercial card protection? Fees will apply. Find out more. |
| Priority Pass membership forms (for BusinessOne Premium customers only) | Want a Priority Pass? Complete this membership form (PDF, 174KB) and fax it to Priority Pass. (£20 off first year membership). Fees will apply. |
* For 084/087 numbers, max call charge from a BT landline is 10.4p plus up to 7.6p per minute. Business rates and calls from other networks may vary. Calls may be recorded.
BusinessOne Premium
BusinessOne gives you great benefits. But when you upgrade to BusinessOne Premium, you get even more, including exclusive business and travel benefits worth up to £145.
Download and complete the premium upgrade form (PDF, 23KB).
Upgrade to BusinessOne Premium for an annual fee of £79 per card per year and benefit from:
Worldwide Business Travel Cover
- Emergency medical expenses up to £10,000,000
- Up to £2,000,000 in personal liability cover
- Up to £5,000 if your trip is cancelled or altered
- Travel accident insurance (accidental death or total permanent disablement) cover up to £100,000
- Free pre-travel advice helpline
Roadside assistance with Green Flag
- Fast breakdown assistance
- Local vehicle recovery
- Free home rescue
Discounted UK airport parking and lounges
- Discounted parking at 22 UK airports
- Meet & Greet service
- Discounted lounge access membership with Priority Pass at 600 airport lounges worldwide (1st year membership discounted by £20 to £29.50, £49.50 p.a. thereafter). After a visit to a participating lounge, a fee of £15 per person, per visit is charged to the member's card
Want to talk to us? These are the numbers call.
| Service | National number | International number | Minicom |
|---|---|---|---|
| Cards Customer Service – Business Card | 0870 909 3701 | +44 870 909 3701 | 1800 201 733 |
| Cards Customer Service – Business Card (Visa) | 0845 301 6263 | +44 845 301 6263 | 1800 201 733 |
| Cards Customer Service – BusinessOne | 0845 300 8459 | +44 845 300 8459 | 1800 201 733 |
| Lost and Stolen | 0870 600 0459 | +44 1268 500 813 | 0870 154 1192 |
| ID Theft helpline | 0844 848 1504 | +44 844 848 1504 | n/a |
* For 084/087 numbers, max call charge from a BT landline is 10.4p plus up to 7.6p per minute. Business rates and calls from other networks may vary. Calls may be recorded.
Keep track of your BusinessOne programme with detailed monthly statements. This handy guide shows you everything you need to know about your statements. Duplicate statements per sheet: £1 (max £40)
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Get in touch
Call us on
0845 300 8459
Minicom
1800 201 733
Monday to Friday 8am-6pm and Saturday 9am-1pm. Calls may be recorded