Your Business Manager team

We know that our business customers want to deal with a friendly and professional team – people who take the time to understand what business customers want and help them when they need it.

That's why we provide you with a team who’ll give you guidance on our products and services, who you can turn to when you need support, who you can trust to help your business.

We have more than 1,700 Business Relationship Managers, so we have the resource to provide a real, personal service. Their job is to help you get the most from our products and services, and find the right solutions for the challenges and opportunities you face.

But that's not all.

Our local teams know and understand your business community – because they're a part of it. They can help you by making useful introductions. And they can be a good sounding board when you’re faced with key business decisions.

Our Business Relationship Managers are experts in banking and banking products. They know about business as well. They can help you learn from the experiences of others, as they have worked with many businesses that face the same issues as you. They have all had comprehensive training, giving them a firm grounding in providing a professional, flexible service to business customers.

Our Business team are available in branch and over the phone to meet your Business needs.

And we make communicating with your local Business Manager team as simple as possible:

• The way you want - our Business Manager team are available in branch and over the phone to meet your Business needs
• 24/7 access - access to a team of advisors via Businessline providing round the clock support
• Email – drop them a note to their email address
• Free business reviews – to help you get the most from your relationship with us

With Natwest Business Banking you'll enjoy:

• Local support – to suit you, from people who understand your needs
• Access to specialist services – your Business Manager team can introduce you to specialist service providers from our partner businesses
• Market expertise – in a range of industries including agriculture, healthcare and franchising
• Great service – from an established UK high street bank
• Action – when you need that bit of support or a quick decision, just get in touch

Our direct Relationship Managers are available from 8am until 7pm, Monday to Friday - giving you the convenience to manage your banking the way that suits you.

We want make communicating with your Relationship Manager and doing business with us as simple as possible, so we offer:

• A telephone based Relationship Manager – who will get to know you and your business
• Longer opening hours - contact your Relationship Manager, or any member of the team, between 8am and 7pm
• Free business reviews - to help you get the most from your relationship with us
• Branch access - with Direct Business Banking you can still use our extensive UK branch network.

With our relationship managed approach you’ll enjoy:

• Direct support– to suit you, from people who understand your needs
• Access to specialist services – your Relationship Manager can introduce you to specialist service providers from our partner businesses
• Market expertise – in a range of industries including legal, technology and franchising
• Great service – from an established UK high street bank
• Action – when you need that bit of support or a quick decision, just get in touch