Relay

An international payment service that provides a cost-effective solution for low-value payments to Australia, Canada, New Zealand, South Africa and USA

A reliable, highly secure, electronic means of sending low-value payments abroad. You can:

  • pay a single flat fee per payment (no further charges will normally be levied by the receiving bank)
  • transfer up to the equivalent of £2,000
  • provide your beneficiary with the funds to arrive normally within 5 working days of your account being debited. This in the usual time and cannot be guaranteed
  • initiate payments via NatWest branches or process them yourself via Bankline

Payments must be made in the currency of the destination country.

Please read this important legal information

How to make a payment

In order for you to use Relay, we need the following information.

  • the name of the payee
  • the full name of their bank
  • their bank code
  • their branch code
  • their account number

Cost

  • Pay a flat fee per payment of £10
  • Our payment request forms provide further information and are available from your branch or usual contact.


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Personal accounts